Shipping policy
Free Shipping
Free shipping on all orders over €150. This offer applies only to deliveries within Ireland, the UK, and the EU.
Where We Ship
We deliver almost anywhere in the world.
Delivery Method
All orders are sent via registered delivery, allowing you to track your order every step of the way.
Processing Time
Orders are shipped from our fulfilment centre in Portugal, typically within 1–3 business days accross the EU
Duties & Taxes
Customers are responsible for any applicable duties, taxes, or customs fees. This includes orders shipped to the UK.
Returns & Exchanges
Returns Period
You have 30 days from receiving your order to request a return or exchange.
Eligibility
Items must be unworn, unused, and in their original condition, with tags and packaging included. Proof of purchase is required.
Non-Returnable Items
Personalised or custom items, items with cosmetic damage, sale items, and gift cards are not eligible for return.
Damaged or Incorrect Items
Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us right away so we can resolve the issue.
Return Shipping
Customers are responsible for all return and exchange shipping costs, including any duties or taxes.
Refunds
Once your return is received and inspected, refunds will be issued to your original payment method. Please allow a few days for your bank to process the refund.
Exchanges
If you need a different size or model, we’ll ship your replacement once we receive the original item.
Questions
We’re here to help just message us here.